App & Portal Support
Support contact points and common questions for parents and staff using the Little Heroes application.
Contact Channels
School Administration
For account credentials, password resets, enrollment records, and account deactivation.
Technical Support
For app stability, technical bugs, performance issues, and infrastructure.
Frequently Asked Questions
How do I create an account for the Little Heroes app?
The Little Heroes app is not open to the general public. All user accounts, credentials, and role assignments (parent, teacher, administrator) are securely provisioned directly by the School's administration. You cannot register directly inside the app.
I forgot my password or cannot log in. What should I do?
Because all credentials and access levels are managed directly by the School's administration, please contact the administrative office at +251941454545 to receive a password reset.
How do I request account deactivation or data deletion?
If your child is no longer enrolled or you wish to request the immediate deactivation of your app access or purge your personal data from backend systems, please contact the School administration directly at +251941454545.
Who should I contact for technical bugs or app crashes?
For technical questions regarding the app's infrastructure or to report application crashes, please email the developer team at info@robotech.et.